Initiatives Lead, Transformation Project Management Office

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Early Applicant

Job Description

Data analysis, performance tracking and reporting of Group Operations (GO) KPIs
Collect, analyze, and synthesize performance data to provide actionable insights.
Design, implement, and monitor KPIs to track performance against objectives.
Report on performance data to senior management
Control tower management for GO SLA, Productivity, Quality, Optimisation and Projects
Collaboration and change management to identify performance gaps and implement solutions.
Contribute towards GO strategic papers and GO Senior Leadership Forum
Lead for projects and initiatives relating to Performance Excellence