Inside Sales & Qualification Lead
Location: Penang (On-site)
Salary Range: RM2,800 RM3,600/month
Contact to Apply: [Confidential Information]
About FUBIZO
FUBIZO is a product development and commercialization partner for food and beverage brands. We help founders and operators turn ideas into commercially viable products by reducing the cost of being wrong, using a disciplined judgment and feasibility-first approach (our DRS framework). We're not just another service provider we operate as a thoughtful partner helping serious decision-makers avoid expensive downstream mistakes and make better commercial decisions.
Our clients include local and international businesses, including markets such as the United States and Australia. As part of our growth, we are seeking a professional to help maintain the high standards that define FUBIZO's engagement quality.
Role Summary
We are seeking an Inside Sales & Qualification Lead to manage inbound enquiries, qualify prospects, and prepare serious, decision-ready leads for founder engagement. This is not a closing role your task is to filter, qualify, document, and help protect senior decision time by ensuring only relevant, serious prospects proceed to engagement.
What You Will Do (Day-to-Day Responsibilities)
1. Inbound Lead Qualification (Primary Responsibility)
- Respond to and engage inbound enquiries from:
- Website forms and landing pages
- WhatsApp and email
- Marketing campaigns and referrals
- Conduct structured qualification conversations to assess:
- Decision-maker ownership
- Project seriousness and feasibility
- Budget comfort and constraints
- Fit with FUBIZO's standards
- Summarise prospect context and prepare qualified leads for founder review
- Professionally close the loop on low-fit or non-relevant enquiries
2. CRM Documentation & Follow-Up Discipline
- Maintain strict CRM hygiene using tools such as HubSpot or Salesforce
- Log all interactions, qualification notes, and next steps accurately
- Track and schedule follow-ups for serious prospects
- Document objections, constraints, timelines, and key client signals
- Ensure no inbound enquiry remains ambiguous or undocumented
3. Targeted Warm Outreach & Reactivation
- Conduct controlled, low-volume outreach to:
- Expo contacts and name cards
- Prior enquiries
- Referrals
- Dormant leads
- Send professional outreach emails and follow-ups to re-engage warm prospects
- Purpose of outreach:
- Re-connect
- Clarify intent
- Assess current decision readiness
This is not mass cold mailing or aggressive selling.
4. Professional Representation
- Communicate with prospects in ways that reflect FUBIZO's professional, strategic positioning
- Balance firmness in qualification with respect
- Avoid overselling or misleading prospects
- Emphasise FUBIZO's role as a partner in clarity, feasibility, and commercial judgment
What This Role Is NOT
- This is not a closing or sales closing role
- Not cold calling at scale
- Not aggressive telesales or quota-driven persuasion
- Not Google Ads management or marketing strategy
Language & Skill Requirements (Non-Negotiable)
English Proficiency Required
You must be able to:
- Hold professional English conversations
- Understand technical and commercial nuance
- Qualify international leads (US / AU / ANZ over time)
- Communicate clearly and credibly with founders, operators, and client representatives
Minimum Requirements (Must-Haves)
- 2+ years experience in:
- Inside sales
- Lead qualification
- Customer success
- Inbound enquiry handling
- Comfortable making professional calls and writing polished, client-appropriate emails
- Familiar with CRM systems such as HubSpot or Salesforce:
- Logging leads
- Updating statuses
- Recording next actions
- Organised, process-driven, and disciplined
- Reliable follow-through with documentation and timeline management
- Professional maturity and integrity
- Able to work on-site in Penang (this is not a hybrid role)
Nice to Have
- Experience with B2B inbound qualification or customer intake roles
- Experience handling trade show contacts or expo follow-ups
- Exposure to service-based environments and structured sales operations
Working Arrangement
- On-site role in Simpang Ampat, Penang
- Occasional work-from-home flexibility may be granted for pre-scheduled international calls, but the position is not hybrid
Why This Role Matters to FUBIZO
This role is a quality control filter that ensures FUBIZO engages only with serious, decision-ready prospects. You preserve senior decision-maker time, improve the clarity of initial meetings, and enhance the quality of our pipeline so that the company can scale without sacrificing standards.
Compensation
- Base salary: RM2,800 RM3,600 (commensurate with experience and execution ability)
- Performance review after 3 months
- 2-month notice period acceptable
- Opportunity to work with international prospects and founder-level engagement
How to Apply
Please send your resume and a brief cover note to [HIDDEN TEXT]. You may read more at https://fubizo.com/careers/.
