We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
Why Lenovo
Join one of the world's leading technology companies and become a trusted advisor to Hong Kong customers, partners, and internal stakeholders. This is an exciting opportunity for a customer-focused, detail-oriented sales professional who thrives in a fast-paced environment and enjoys building strong relationships while driving business growth.
What You'll Do
As an Inside Sales Representative, you will play a key role in growing Lenovo's business across the Hong Kong market by developing customer relationships, driving sales opportunities, and ensuring a seamless customer experience.
Your Responsibilities Include
- Drive revenue, margin, and sales activity targets through consultative and solution-based selling.
- Own the full sales cycle from lead qualification, opportunity development, quotation preparation, bid approvals, order closure, and delivery follow-up.
- Proactively identify and develop upselling and cross-selling opportunities within existing customer accounts.
- Build and maintain strong relationships with Hong Kong key accounts, distributors, channel partners, and internal stakeholders.
- Conduct customer engagement activities, including Power Hour outbound calls, pipeline reviews, and opportunity nurturing.
- Maintain disciplined CRM hygiene, including accurate forecasting, funnel management, and sales activity tracking.
- Collaborate closely with Client Managers, Business Partners, Supply Chain, Operations, Finance, and other cross-functional teams to ensure successful deal execution.
- Support customers through proactive communication, issue resolution, and follow-up to deliver an exceptional customer experience.
- Conduct regular account and business reviews to identify pipeline recovery opportunities and accelerate business growth.
- Manage multiple priorities effectively while maintaining attention to detail and responsiveness.
What We're Looking For
Required Qualifications
- Fluent in Cantonese and English (spoken and written) to support Hong Kong customers and business partners.
- Proven experience in Inside Sales, Account Management, Customer Success, Sales Operations, Business Development, or a related commercial role.
- Experience managing multiple customer requests, priorities, and stakeholder relationships simultaneously.
- Strong communication and relationship management skills.
- Strong organizational and time management abilities.
- Proficient in CRM systems, Microsoft Excel, and Microsoft Office applications.
Preferred Qualifications
- Experience supporting Hong Kong customers or Greater China markets.
- Background in the technology, IT, hardware, software, telecommunications, or B2B industry.
- Experience working with channel partners, distributors, or corporate customers.
- Knowledge of sales forecasting, pipeline management, and opportunity tracking.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
