Your Job
Join Molex as an Inside Sales Representative and play a key role in supporting our customers and sales team. You'll manage orders, resolve inquiries, and ensure accurate data flow, helping deliver innovative optical connectivity solutions that keep industries moving forward.
Our Team
Our customer service team is dedicated to supporting a diverse range of top-tier clients with excellence and professionalism. Known for our strong work ethic and unwavering commitment to customer satisfaction, we consistently deliver high-quality support tailored to each client's unique needs. We thrive on collaboration, mutual respect, and a shared spirit of successfostering a positive and productive environment where teamwork drives results. Whether solving complex issues or providing day-to-day assistance, we take pride in being reliable, responsive, and customer-focused.
What You Will Do
- Manage the status and schedule of all customer orders, returns, complaints and requests
- Collaborate with intercompany departments to ensure all customer inquiries are addressed and resolved to completion
- Ensure accuracy of data and requirements in SAP
- Manage execution, requirements and maintenance of customer programs
- Issue quotations and follow-up on status
- Prepare and utilize analysis reports to improve programs and communication with customers
- Maintain integrity of customer portals
- Prepare order, RMA and forecast status reports
- Backup Account/Sales Managers during Travel
Who You Are (Basic Qualifications)
- 3+ years in a customer-facing service or sales support role
- Proficiency in MS Office, especially Excel
- Strong attention to detail and organizational skills
- Outstanding communicator
What Will Put You Ahead
- Bachelors Degree in Business
- Familiarity with SAP systems
- Experience building strong customer relationships
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
