Inside Sales Representative

Job Summary

The Inside Sales Representative is responsible for generating, nurturing, and following leads in order to accelerate the sales process & close new businesses.

The Inside Sales Rep. will actively conduct research & reach business targets through phone, email and in person (whenever required).

Job Responsibilities

Reach existing customers & new prospects generated from various marketing sources (website, email, webinar, etc.) via outbound (cold) calls, emails, and any other means with regular data management & reporting

Develop sales opportunities by researching & identifying potential new accounts

Presenting and delivering sales information to potential prospects

Working closely with sales team when closing sales until completion. For existing customers, make sure to coordinate resources to increase customer satisfaction.

Tracking weekly, monthly, and quarterly performance and sales metrics

Maintaining CRM database of existing & prospective client information

Job Requirements

Comfortable making cold calls and talking to new people

Excellent English & local language (Malay) verbal and written communication skills (the ability to call, connect and interact with potential customers)

Persuasive and goal-oriented

Self-motivated and self-directed

Able to multitask, prioritize, and manage time efficiently

Knowledge of sales process from initiation to close

Previous experience (at least 2 years) in outbound call center, inside sales experience, or related sales experience in the IT industry preferred