Description
The Institutional Operations Associate - Mandarin Speaker will support the operations team in managing institutional client accounts in Southeast Asia. This entry-level role is ideal for freshers looking to start their career in operations within a dynamic environment.
Responsibilities
- Assist in the daily operations of institutional clients in Southeast Asia.
- Support the team in managing client accounts and inquiries in Mandarin and English.
- Coordinate with internal departments to ensure smooth service delivery to clients.
- Monitor and report on operational performance metrics.
- Participate in process improvement initiatives to enhance efficiency.
Skills and Qualifications
- Fluency in Mandarin, Malay and English, both written and spoken.
- Strong analytical and problem-solving skills.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Detail-oriented with strong organizational skills.
