Execute tasks related to Invoice to Cash (I2C) processes including invoicing, billing, reconciliation, and payment follow-ups.
Ensure accurate and timely processing of both standard and complex operational activities.
Maintain proactive and clear communication with clients and internal teams, providing updates and resolutions as needed.
Comply with organizational policies, procedures, and standard operating procedures (SOPs) to ensure consistency and audit readiness.
Assist in investigating queries and discrepancies, working closely with relevant stakeholders to identify root causes and implement corrective action plans.
Contribute to continuous improvement initiatives, offering suggestions to enhance efficiency and accuracy within the insurance operations workflow.
