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DHL

Intern- Business Process Optimization

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  • Posted a month ago

Job Description

Job Purpose

Supporting on global projects on tool quality management in the center on day-to-day basis while providing initiatives on value added solutions to the service line.

KEY AREAS OF RESPONSIBILITY

  • Assist in analyzing productivity and efficiency metrics to evaluate the impact of recent changes or enhancements.
  • Support the development and maintenance of dashboards and reports to monitor key performance indicators (KPIs).
  • Perform data extraction, cleaning, and analysis using Excel, Power BI, or other tools to support decision-making.
  • Collaborate with finance teams to gather feedback and validate data accuracy.
  • Provide system support, including issue logging, user testing, and documentation of enhancements or fixes.
  • Maintain and update operational documentation, such as process guides, SOPs, and change logs.
  • Participate in continuous improvement initiatives, including automation and digitalization efforts.
  • Support administrative tasks such as meeting coordination, action tracking, and reporting.

Qualifications

  • Open to Finance / Accounting / Business Administration university degree students seeking an internship placement for 6 months:
  • Good communication skills in English (verbal and written). But also, Mandarin, Cantonese, Thai, Vietnamese, Korean, French or any other language is an advantage.
  • Proof of Internship Placement from your University.
  • Excellent knowledge of MS Excel, Word and Powerpoint.
  • Advantage of gaining on the job training with real operational experience.
  • Career progression opportunities.

More Info

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About Company

DHL

Job ID: 141881223