Intern -Data Analytics & AI (Digital Services Innovation)

KONE moves two billion people every day. As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide joined together by a shared purpose, to shape the future of cities. In 2024, we had annual net sales of EUR 11.1 billion.

KONE has consistently been featured on Forbes list of World's Best Innovative Companies, World's Best Employers & World's Largest Public Companies.At KONE, we believe in teamwork and a work culture where everyone can be who they are. This is exactly what makes us strong and successful.

Why this role

We are looking for a highly analytical and driven intern to join our Innovation team working on two strategic digital initiatives:

• LUNA: an AI-powered decision orchestration agent for business / country leaders
• DMC (Digital Maintenance Check): a real-time monitoring and predictive diagnostics solution

This role offers a unique opportunity to shape how data drives decisions and operations at scale, combining analytics, automation, and next-generation AI systems.

What will you be doing

AI Agent Development & Data Consolidation (LUNA Focus)

• Explore and prototype AI agent architectures (e.g. Databricks LangGraph + Power Automate hybrid)
• Design and build interactive dashboards that unify fragmented service and business data
• Automate data pipelines and reporting workflows to reduce manual effort in decision-making
• Map and integrate multiple data sources into a cohesive AI-driven decision system

Advanced Analytics & Next-Best-Action (NBA) Prototyping

• Perform root-cause and trend analysis to explain performance gaps
• Develop and refine predictive models and Next-Best-Action (NBA) logic
• Experiment with AI-driven insight generation, summarisation, and recommendation engines
• Build feedback loops to improve recommendation accuracy over time

Workflow Automation & AI-to-Action Execution (LUNA)

• Prototype end-to-end workflows (insight → recommendation → action) using automation tools
• Integrate AI outputs with execution layers (e.g. Power Automate approval flows, alerts, task creation)
• Contribute to building a system where AI not only analyzes-but triggers business actions

Monitoring & Predictive Insights (DMC)

• Develop real-time monitoring dashboards for digital assets and infrastructure
• Implement anomaly detection models and early-warning indicators
• Automate tracking of key KPIs (uptime, detection speed, site visit reduction)
• Support development of predictive diagnostics capabilities

What You Will Gain

• Hands-on experience building AI agent systems (GenAI + orchestration frameworks)
• Exposure to end-to-end product development: data → insights → decisions → actions
• Practical experience with modern data platforms, automation tools, and AI frameworks
• Opportunity to contribute to live pilots with real business impact
• Direct collaboration with innovation leaders, engineers, and business stakeholders

Are you the one

• Strong foundation in data analytics, statistics, or engineering
• Experience with Python / SQL / dashboards (Power BI, Tableau, etc.)
• Interest in AI systems, automation, and decision intelligence
• Exposure or curiosity towards AI frameworks, APIs, or workflow automation tools is a plus
• Self-starter mindset: comfortable working in ambiguous, fast-moving innovation environments

What do we offer

• A collaborative and supportive work environment, with opportunities to work on exciting projects and contribute to the development of new solutions.
• Professional development opportunities, including on-the-job training and access to resources and tools for learning and growth.
• A culture of diversity, inclusion, and respect, with a commitment to creating an environment where everyone can thrive and reach their full potential.
• At KONE, we want to contribute to better urban living by helping people move around in and between buildings, in ways that are smooth and safe. Our objective is to be a leader in sustainability. You will have the opportunity to engage in our sustainability focus areas in Environment, Diversity, equity and inclusion, Safety and quality, Ethics and compliance initiatives

To Be Considered

Click the Apply button and complete the online application process. A member of our Talent and Culture team will review your application and will be in contact with additional information accordingly.

In the meantime, feel free to browse our website for additional information on our company, brands and culture - KONE Corporation.

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