Intern, Data Analytics

Key Responsibilities

The engagement of an intern is proposed to support the implementation and assessment of Pick-Up and Drop-Off at NADI (PUDO@NADI) services nationwide, involving 1,099 NADI locations across Malaysia. The scope of work requires a systematic desktop study, data collection, survey administration, follow-ups, and analysis related to site suitability, service effectiveness, and stakeholder feedback. Due to the large number of locations, this task is resource-intensive and time-consuming, and may impact existing officers core responsibilities if handled internally.

Key duties include:

Desktop Study & Data Collection

• Compile and review data for all 1,099 NADI locations nationwide
• Assess PUDO@NADI site suitability, location, accessibility, and surrounding environment
• Review available demographic and geographic information related to each NADI

Survey Development & Administration

• Assist in designing survey questionnaires for relevant stakeholders (e.g. Technology Providers (TP))
• Distribute surveys and conduct follow-ups to ensure sufficient response rates
• Track survey responses and maintain an updated database

Stakeholder Feedback Analysis

• Analyse TP feedback on the effectiveness and sustainability of PUDO@NADI services
• Identify whether services should be maintained, improved, or discontinued
• Document justifications and recurring issues highlighted by respondents

Reporting & Documentation

• Prepare summary findings, tables, and basic visualisations
• Assist in drafting reports, briefs, or internal presentations
• Ensure proper documentation and data organisation for reference

General Support

• Provide administrative and research support related to PUDO@NADI initiatives
• Perform any other relevant tasks as assigned by the department

Upon completion of the internship, the intern is expected to achieve the following learning outcomes:

1. Gain practical exposure to policy implementation and service assessment within a regulatory body
2. Develop skills in research methodology, survey design, data collection, and analysis
3. Understand the operational landscape of NADI and last-mile service delivery
4. Enhance analytical thinking through evaluation of service viability and stakeholder feedback
5. Improve professional skills including communication, reporting, coordination, and time management
6. Experience real-world application of academic knowledge in a national-level project.

Qualifications/Courses/Studies Background

• Currently pursuing a Degree in Information Technology / Information Systems or Data Analytics / Data Science/ Geographic Information Systems (GIS) / Urban & Regional Planning / Business Administration / Management / Economics / Development Studies / Communication / Media Studies / Public Policy / Public Administration / Logistics / Supply Chain Management or in any a related field with a minimum CGPA of 3.2/4.0;
• Strong interest in research, data analysis, and field-related studies
• Basic knowledge of survey tools (e.g. Google Forms, Excel)
• Good written and verbal communication skills
• Ability to work independently and manage large datasets
• Proficient in English and/or Bahasa Malaysia

Documents Required

• Resume
• Latest Academic Results / Transcript
• A copy of your NRIC
• Internship placement letter issued by the university (if any)

Important Notice

Only successful candidates will be notified of internship placement.