Intern ( IT Business Analyst)

Roles and Responsibilities:

• Work on document intelligence for Gen AI Chatbot, convert documents into Markdown format, create flow chart, improve accuracy of answers.
• Draft documentation writing standard (format, terminology, structure) for Gen AI consumption.
• Contribute to classification taxonomy, tagging schema.
• Collect and inventorize documents, analyze and review format, perform chunking.
• Develop Q&A templates and produce Q&A pairs.
• Prioritize high-frequency Q&As and set accuracy targets per question type, tune and improve accuracy continuously.