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Intern-Performance Management

DHL Express (Malaysia) Sdn Bhd
Malaysia, Selangor
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Job Description

Overall Role Purpose

Support the Performance Reporting team in preparing, analyzing, and improving management reports that track operational performance across service lines. This internship offers hands on experience with data analysis, KPI reporting, SAP/BI tools, and exposure to regional/global performance management processes.

Key Responsibilities
  • Assist in preparing and updating daily, weekly, and monthly operational performance reports.
  • Support data extraction, validation, and basic analysis using Excel, Power BI or internal systems.
  • Help monitor performance against KPIs and highlight variances or trends.
  • Support the creation of new reports and dashboards based on requests from service lines, business partners, or regional teams.
  • Assist in producing presentations for internal stakeholders.
  • Assist in preparing data submissions for Global KPIs (GKPI).
  • Work collaboratively with the team to ensure timely deliverables.
  • Provide general support in Performance Management initiatives and continuous improvement activities.
Skills & Qualifications
  • Currently pursuing a Degree in Business, Finance, Economics, Analytics, IT, or a related field.
  • Strong interest in data analysis, reporting, or performance management.
  • Basic proficiency in MS Excel (formulas, pivot tables).
  • Good communication skills and ability to work collaboratively.
  • Detail‑oriented, organized, and willing to learn.
  • Familiarity with SAP, Power BI, or other analytical tools.
  • Basic understanding of databases or data flows.

More Info

Job Type:
Permanent Job
Industry:
Logistics/Courier/Freight/Transportation
Function:
Internship
Employment Type:
Full time

About Company

DHL Express (Malaysia) Sdn Bhd

DHL is a German logistics company providing courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post. The company group delivers over 1.6 billion parcels per year. DHL Express is market leader for parcel services in Europe and Germany's main Courier and Parcel Service.
The company DHL itself was founded in San Francisco, United States, in 1969 and expanded its service throughout the world by the late 1970s. In 1979, under the name of DHL Air Cargo, the company entered the Hawaiian islands with an inter-island cargo service using two DC-3 and four DC-6 aircraft. Adrian Dalsey and Larry Hillblom personally oversaw the daily operations until its eventual bankruptcy closed the doors in 1983. At its peak, DHL Air Cargo employed just over 100 workers, management and pilots.

Job ID: 146363227

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Last Updated: 25-04-2026 07:27:11 AM
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