Intern

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP.

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.

At TNG Digital, we are on a mission to revolutionize Malaysia's e-payments landscape. We believe that data is at the heart of innovation and are looking for a sharp, curious Data Analyst to join our dynamic Business Intelligence team. In this role, you will be more than just a number cruncher; you will be a strategic partner and a storyteller. You will dive deep into our vast datasets to uncover insights that shape our marketing campaigns, drive user growth, and define the future of our products. If you are passionate about using data to solve complex problems and want to make a tangible impact in the fast-paced world of FinTech, we want to hear from you.

Key Responsibilities

Translation to foreign language:

• Translate written materials, documents, and communications from English or other languages to relevant to the foreign worker segment, ensuring accuracy and cultural sensitivity.
• Provide linguistic support to internal teams, including marketing, customer service, and operations, to bridge language gaps effectively.

Marketing Efforts:

• Develop and execute marketing strategies tailored to reach the blue-collar foreign worker community in Malaysia.
• Create engaging advertisements and promotional content relevant to the foreign worker segment language, English, or other relevant languages to effectively convey our message.
• Manage Key Opinion Leaders (KOLs) and influencers to promote our services, products, or initiatives within the target audience.
• Monitor and analyze the performance of marketing campaigns, making data-driven recommendations for improvements.
• Collaborate with cross-functional teams to ensure marketing efforts align with overall company objectives.

Behavior Analysis of Blue-Collar Foreign Workers in Malaysia:

• Conduct in-depth research and behavior analysis of blue-collar foreign worker community in Malaysia, with a focus on their needs, challenges, and preferences.
• Collect and analyze data through surveys, interviews, and field studies to gain insights into their behavior, work experiences, and lifestyle.
• Collaborate with data analysts to derive actionable insights that can inform the development of programs, services, or initiatives that address the specific needs of this community.
• Stay up-to-date with socio-economic trends, policies, and regulations that may impact the behavior and well-being of the target audience.

Organize and Participate in On-Ground Events:

• Represent the company at on-ground events, trade shows, and industry conferences.
• Identify potential clients and engage in meaningful conversations about our solutions.
• Collect and manage leads from on-ground events and follow up with them to convert into clients.

Job Requirements:

• Proficiency in Indonesian/Bengali/Nepali/Burmese and English, with exceptional translation and communication skills.
• Prior experience in marketing, advertising, or KOL management is highly desirable.
• Strong analytical skills and the ability to interpret data to drive informed decision-making.
• Cultural sensitivity and a deep understanding of the blue-collar foreign worker community in Malaysia.
• Excellent interpersonal skills and the ability to work collaboratively in a diverse team.
• Knowledge of research methodologies and tools for behavior analysis is a plus.

Our Perks & Benefits:

• eWallet meal allowance.
• Unlimited office pantry fruits, snacks and drinks.

We believe that you have what it takes to fit into the Touch n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!

Touch n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch n Go's policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: [Confidential Information]

Note: Only shortlisted candidates will be contacted.