Job Description
- Assist in preparing and following up on Non-Motor insurance quotations.
- Support enquiries from agents, business partners, and customers.
- Assist with policy issuance activities for Motor, Non-Motor, and Group Business.
- Support premium collection and follow-up of outstanding payments.
- Assist in preparing reminder letters and related administrative tasks.
- Support policy endorsement and renewal activities.
- Assist in claim registration and claim status follow-ups.
- Support agent registration and onboarding processes.
- Assist in handling customer enquiries relating to Life Insurance and Family Takaful products.
- Support the dissemination of product updates, training programmes, and promotional campaigns to business partners.
- Perform administrative and operational duties as assigned by the team.
Qualification / Requirement
- Currently pursuing a Diploma or Bachelor's Degree in Business Administration, Finance, Banking, Insurance, Marketing, Economics, Management, or related fields
- Strong communication and interpersonal skills
- Proficient in Microsoft Office applications (Excel, Word, and PowerPoint)
- Detail-oriented and organized
- Willing to learn and adapt in a fast-paced working environment
- Able to work independently and as part of a team
- Positive attitude and strong customer service mindset
** This location will be based at Bandar Baru Klang
