Internship - Field Application Engineer

Internship and Fresh Graduates are acceptable

Base Location: Malaysia

Responsibilities:

Assist with Deployment and Troubleshooting

• Provide support to senior on deploy implementation, configure, and install network

devices

• Provide level 1 remote/onsite troubleshooting to resolve issues

• Assist in performing simple network topology testing

Hardware Repair and Maintenance

• Perform a POC device health check and maintenance to ensure that the device is in

a healthy state

• Provide Return Merchant Authorization (RMA) service to repair faulty device

Technical Consultation and Security Services

• Provide technical consultation and assistance on the POC project

• Provide after-sales User Administrative Training to customers

Requirements:

• Understanding of TCP/IP, routing and switching, network protocol, security

practice, etc.

• Good communication and written skills in English and the local language

• Positive, communicative, and customer-oriented attitude

• Knowledge of virtualization such as VMware for private cloud, and public cloud like

AWS/Azure/GCP is a plus.

• Knowledge of application systems (database, ERP, CRM, etc), storage technology,

or Unix/Windows working experience is a plus

• Having any industry certificates (CISSP, CCNA, CCNP, CCSP, etc) is a plus