Internship, Operation (IT Support)

Remarks

• This internship is for the September 2026 intake period.

Responsibilitie

• sAccurately logs issue and updates ticket history to document troubleshooting steps and resolutions
• .Evaluates and escalates issues as needed to a higher level or other resource
• .Monitor and maintain Group Application support systems to avoid or minimize operational disruptions
• .Hands on and Troubleshoot system faults and solve application problems
• .Maintain customer and end user communications with a high degree of confidentiality
• .Research new technologies and tools that could benefit you and the team
• .Provide creative solutions to unique challenges

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Requiremen

• tsCurrently enrolled in a relevant degree program (Computer Science, Information Technology, etc
• .)Experience with Microsoft Office is require
• d.Knowledge of computer Software, Web development or Investment related are
• a.Demonstrate strong written and verbal communication skills in all task
• s.Demonstrate strong troubleshooting and problem-solving skill
• s.Willingness to learn and take on new challenge
• s.Experience with Windows O