Company: Volvo Construction Equipment Malaysia Sdn. Bhd.
Internship Duration: 3 - 6 months (preferably 6 months)
Location: Shah Alam, Selangor
Allowance: RM1,000 per month
Role Description
The Marketing Support Intern will assist the Sales & Marketing team in coordinating marketing activities, supporting customer engagement initiatives, managing sales administration tasks, and performing general office administration duties. This role provides exposure to various aspects of marketing operations and business support functions within a dynamic corporate environment.
Key Responsibilities
Marketing Support
- Assist in digital marketing activities, including content creation, WhatsApp marketing campaigns, and report preparation.
- Support the coordination and execution of machine promotion campaigns.
- Assist in organizing and coordinating marketing events and activities.
- Maintain and update marketing materials, including brochures and promotional displays.
- Coordinate customer events and promotional activities.
- Assist in tracking and updating marketing budgets.
- Review marketing artwork and coordinate approval processes.
- Support the submission and tracking of sponsorship requests.
Customer Satisfaction Survey (CSS) Support
- Assist in managing and monitoring the Customer Satisfaction Survey (CSS) process.
- Compile survey data and assist in preparing reports and summaries.
Sub-Dealer & Sales Administration Support
- Support processing of sub-dealer and sales agent sales orders in relevant systems.
- Assist in preparing Machine Pre-Delivery Inspection (PDI) documentation.
- Support shipping cost calculations and related administrative tasks.
Office Administration
- Assist in managing office supplies, stationery, and pantry inventory.
- Support the preparation of purchase requisitions or purchase orders for office-related items.
- Perform general administrative duties and maintain organized records and documentation.
Learning Opportunities
During the internship, the intern will gain exposure to:
- Marketing operations and campaign coordination.
- Digital marketing activities and customer engagement.
- Business administration and procurement processes.
- Customer satisfaction management.
- Sales support and dealer administration processes.
- Corporate communication and event management.
Requirements
- Currently pursuing a Diploma or Bachelor's Degree in Marketing, Business Administration, Mass Communication, Digital Marketing, or a related field.
- Good communication skills in English.
- Proficient in Microsoft Office applications (Excel, PowerPoint, Word).
- Detail-oriented, organized, and able to multitask.
- Proactive attitude with a willingness to learn and contribute.
- Ability to work independently and as part of a team.
Preferred Skills
- Basic knowledge of social media and digital marketing.
- Graphic design or content creation skills are an added advantage.
- Good analytical and reporting skills.
Benefits
- Monthly allowance
- Practical hands-on experience in marketing, customer engagement, sales support, and office administration.
- Exposure to heavy equipment industry
- Opportunity to work in a multinational corporate environment.
- Build hands-on skills in business systems usage and operational coordination.
