Role: Inventory Associate
Location: Subang Jaya, Selangor
Key Responsibilities
- Coordinate and process credit note issuance for invoice rejection, returns
- Verify supporting documents before issuing credit notes.
- Prepare and monitor invoices to ensure accurate billing and timely submission.
- Follow up closely with Sales, Finance, Warehouse, and Customer Service teams on invoice or credit note discrepancies.
- Monitor order filling status and ensure orders are fulfilled according to customer requirements and delivery timelines.
- Coordinate with Warehouse and Logistics teams to resolve order shortages, stock issues, or delivery delays.
- Ensure all transactions are updated accurately in SAP/WMS systems.
- Maintain proper filing and documentation for invoices, credit notes, PODs, and related records.
- Support month-end closing activities and reconciliation processes.
- Prepare reports on credit notes, invoice rejection trends, and fulfillment performance when required.
- Ensure compliance with company SOPs and internal controls.
Key Experience, Skills, Knowledge
- Minimum Diploma or Degree in Business Administration, Supply Chain, Logistics, Accounting, or related field.
- Minimum 1–3 years working experience in FMCG industry, supply chain, customer service, or order processing environment.
- Knowledge in SAP or ERP systems is an added advantage.
- Possess good coordination and communication skills.
- Comfortable to work under pressure and manage multiple tasks.
- Experience in handling credit notes and invoicing processes.
- Understanding of warehouse operations and order fulfillment processes.
- Possess strong attention to detail and accuracy.
- Good follow-up and coordination skills with internal and external stakeholder.
