Key Responsibilities:
Client Coordination & Onboarding
- Manage Limited Partner (LP) requests and provide timely email responses.
- Coordinate client onboarding activities, including account openings, fund offering documentation review, and legal agreement verification.
- Set up internal systems and support project planning for new client adoptions.
Operational Support
- Maintain and update distribution lists within internal systems.
- Handle bank account callback verifications, audit confirmations, and perform bank reconciliations.
Data Management & Analysis
- Gather requirements for data collection, conversion, mapping, loading, and reconciliation.
- Analyze current data and ensure accurate reporting in required formats.
- Develop strategies and propose solutions to achieve project goals effectively.
Technology & Automation
- Collaborate on internal and external technology solutions to meet complex reporting and data requirements.
- Drive automation initiatives to reduce manual processes and enhance value-added services for clients.
- Stay updated on the latest technology trends in the asset servicing industry.
Cross-Functional Collaboration
- Work closely with Fund Services, Client Success, Compliance, and Technology teams to ensure successful client launches and conversions.
Project & Ad Hoc Support
- Assist with ad hoc projects and perform additional duties as assigned.
Qualifications
- Bachelor's degree in an area such as finance, accounting, data analysis, information technology, or related discipline.
- Candidate with related experience with accounting or finance background is preferred.
- Must have relevant finance/accounting experience and be familiar with data analysis.
- Investor service experience is required.
- PE/VC fund admin experience is advantageous.
- Project management experience.
- Good business understanding and commercial acumen are essential.
- Analytical and time management skills and strong attention to detail.
- Excellent written and verbal communication skills.
- Experience in system migration and project management will be an advantage.
- Able to manage multitasks and work under pressure.
- Responsible and proactive and is a good team player.
