IT Extension KL - Quality Assurance [IT Line]

#LI-GM

The role is based in Kuala Lumpur as part of an IT extension team, supporting Follow-the-Sun operations across multiple business areas (fund services & administration, pricing and master data, custody, market services). The team will work closely with business support areas as well as IT lines located in Europe.

Main Responsibilities

• Establish test strategy documents for allocated projects.
• Manage test activities in alignment with Quality Engineering practices.
• Ensure test objectives are met through proper requirements coverage, prioritization, and accurate recording of test execution.
• Coordinate and oversee the deliveries of QA analysts and automation teams.
• Review, challenge, and report on QA artifacts (e.g., estimations, test strategy, schedules, execution results, defect tracking, UAT coordination).
• Ensure test phases are prepared and executed according to methodology and frameworks.
• Prepare test execution reports and collect sign-offs from required approvers.
• Define test environment and support requirements ensure these are met.
• Facilitate escalation, prioritization, and resolution of issues during testing.
• Set up, support, and administer projects in test repository tools (e.g., Squash).
• Create, execute, and maximize automation of complex test cases across the lifecycle, including continuous testing.
• Build strong communication and rapport with stakeholders, team members, and business partners from initiation to closure.
• Resolve conflicts/issues and escalate when appropriate.

Academic Requirements

• Bachelor's or Master's degree in Information Technology.
• Other demonstrated learning paths (e.g., bootcamps) can also be accepted.

Certification: ISTQB (mandatory), ITIL (optional, a plus).

Required Technical Skills

• minimum 3 years relevant years of experience.
• Testing methodology and strategy definition.
• Project management methodology.
• Software development lifecycle methodology.
• Information Security & Risk Management fundamentals.
• Practical experience with SDLC frameworks.
• Computer literacy: MS Office, Jira, Test repository and management tools (e.g., Squash TM, ALM, or equivalent).
• Knowledge of fund distribution services, fund accounting, banking, or custody services is a plus.
• Languages English (professional proficiency required).

Required Soft Skills

• Excellent communication skills.
• Ability to focus, prioritize, and solve complex issues.
• Proactive and collaborative, with demonstrated initiative.
• Strong leadership and decision-making regarding quality issues, resolutions, and escalations.
• Ability to chair meetings, facilitate workshops, and resolve conflicts.
• Client-oriented and results-driven.
• Analytical, autonomous, and proactive mindset.

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