IT Governance Support Assistant Manager

ROLE SUMMARY

The Assistant Manager Technology Governance is responsible for leading and strengthening the organizations IT Governance, Risk, and Compliance (GRC) framework. This role requires strategic oversight of governance processes, direct coordination with senior leadership, and proactive engagement with regulatory bodies such as Bank Negara Malaysia (BNM). The incumbent will manage governance operations end-to-end from policy implementation to audit closure and will provide leadership to ensure the Technology Division remains compliant, efficient, and aligned with MCISs strategic objectives.

Responsibilities

1.Governance & Compliance Leadership

Lead the implementation, maintenance, and continuous improvement of IT Governance frameworks in accordance with regulatory requirements (e.g., BNM RMiT, COBIT, ISO 27001) and organizational policies.

Oversee compliance documentation processes, including risk assessments, outsourcing reviews, change advisory board (CAB) reviews, and regulatory submissions.

Act as primary liaison for internal/external audits, ensuring timely closure of audit findings and remediation plans.

Provide subject matter expertise on governance and compliance requirements to project teams and senior management.

2.Regulatory & Management Reporting

Prepare and present governance reports, dashboards, and KPIs for EMC, Board Committees, and regulatory submissions (e.g., BNM ORR/KRI reports).

Monitor regulatory updates, assess impact, and ensure timely incorporation into governance processes.

Facilitate quarterly risk review meetings and ensure accurate, complete reporting to Risk Management and Compliance functions.

3.Contract, Vendor & Budget Oversight

Oversee IT contract lifecycle management, including drafting, reviewing, negotiating, and monitoring compliance with SLAs and regulatory obligations.

Manage vendor governance, including due diligence, performance reviews, and contractual compliance assessments.

Track and manage Technology Divisions budget utilization, ensuring alignment with approved allocations and strategic priorities.

4.Leadership & Stakeholder Engagement

Provide guidance and mentorship to governance support staff, fostering a culture of compliance and operational excellence.

Collaborate with IT, Legal, Procurement, Risk Management, and business units to ensure seamless integration of governance processes into operations.

Drive training and awareness programs to strengthen governance culture across the organization.

KEY KNOWLEDGE & SKILLS

Qualification

Education: Bachelors degree in Law, Business Administration, IT, or related discipline. Legal background is a strong advantage.

Experience: 26 years in IT governance, legal contract management, procurement, or compliance in the financial services or technology sector.

Skills:

Strong understanding of contract law and vendor negotiation.

Familiarity with IT Governance frameworks (e.g., RMiT, COBIT, ISO 27001).

Excellent organizational and follow-up skills.

Strong proficiency in Microsoft Excel, Word, and PowerPoint.

Effective communication skills (written and verbal) in English and Bahasa Malaysia.

Experience

• Prior experience in managing IT contracts, overseeing compliance documentation, tracking IT budgets, and assisting with reporting obligations to internal stakeholders and regulatory bodies.
• Industry-specific knowledge relevant to the company.
• Certifications in data management, governance, or analysis tools.