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Key Responsibilities:
Manage and track IT infrastructure orders from initiation to closure
Coordinate with engineering, operations, vendors, procurement, and project teams
Monitor order milestones, SLAs, risks, and delivery timelines
Track provisioning requests for servers, networking, storage, cloud, and data center services
Maintain accurate reporting, dashboards, and operational metrics
Escalate and resolve delivery issues and bottlenecks
Ensure compliance with operational processes and documentation requirements
Requirements:
Bachelor's Degree in IT, Business Administration, Operations Management, or related field
Minimum 3 years of experience in IT operations, infrastructure coordination, service delivery, order management, or project coordination
Understanding of servers, networking, storage, cloud services, and data center operations
Experience with ServiceNow, Jira, Salesforce, Oracle systems, or similar platforms
Strong Excel, reporting, stakeholder management, and communication skills
Preferred:
⭐ Knowledge of OCI, AWS, Azure, or GCP
⭐ ITIL certification or Service Management experience
⭐ Exposure to procurement, supply chain, or asset management processes
If you're passionate about coordinating complex IT infrastructure deployments and working with cross-functional teams in a fast-paced environment, we'd love to hear from you!
Interested candidates may send their updated CV to [HIDDEN TEXT]
#Hiring #ITInfrastructure #ProjectCoordinator #ServiceDelivery #ITOperations #DataCenter #CloudInfrastructure #ServiceNow #Jira #JohorJobs #Kempas #ContractJobs #InfrastructureProjects #PMO #CareerOpportunity
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Job ID: 148941357
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