Job Description
- Prepare access card and process tickets to grant or revoke access while verifying requester qualification and authority before granting elevated access.
- Respond and carried out fault analyse to real-time alarms and violations. Investigate incident with repor
- Troubleshoot access control issues (hardware/software/network). Verify that controllers, readers, and locks remain online and replace failed parts.
- Diagnose, maintain, and repair all cameras, recorders and server/network connections to prevent downtime.
- Manage user permissions and ensure all operations adhere to organizational policies / SOP
- Plan, Assess, Recommend improvements for efficiency, security, and scalability.
Backup and Restoration Administratio
- nDefine and execute regular backup jobs for servers, databases, virtual machines, and physical clients. Configure backup policies and retention policies to meet compliance, and business requirements
- .Continuously monitor backup logs and systems to ensure jobs complete successfully. Troubleshoot and resolve any failed backups, performance issues, or system alerts quickly. Prepare weekly report for review
- .Monitor backup storage utilization, manage deduplication, and plan for future growth and capacity needs
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Audio Visual Administration (good to have, less priorit
- y)Set up, configure and operate Audio-Visual equipment for meetings, conferences, presentations, live events held in the auditorium and meeting roo
- m.Provide on-site technical support during scheduled events (before, during, after) to ensure seamless execution (cable management, signal routing, microphone/PA checks, camera/tracking if applicabl
- e)Monitor AV service quality: collect feedback from users, analyse incident logs, identify recurring issues and propose improvemen
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