IT Intern (Hybrid)

Responsibilities:

• Technical Support: Assist in troubleshooting and resolving hardware, software, and network issues.
• Help Desk: Respond to user inquiries and provide technical support via phone, email, or in-person.
• System Maintenance: Assist in the maintenance and updating of IT systems, including software installations and updates.
• Documentation: Maintain accurate records of IT issues and resolutions in the help desk system.
• Inventory Management: Help manage IT inventory, including hardware and software assets.
• Project Assistance: Support IT projects and initiatives as needed.

Requirements:

• Currently pursuing a degree in Information Technology, Computer Science, or a related field.
• Basic understanding of computer hardware, software, and networking principles.
• Experience with Windows and Mac operating systems is preferred.
• Familiarity with common office software and tools (e.g., Microsoft Office).
• Basic knowledge of network configurations and troubleshooting would be an added advantage.
• Good verbal and written communication skills.
• Ability to troubleshoot and resolve technical issues effectively with guidance
• Ability to work well in a team environment and collaborate with colleagues.
• Customer service orientation with good interpersonal skills.