Job Description: IT Project Manager (Digital Transformation Insurance)
Key Responsibilities
- Lead end-to-end delivery of digital transformation programs across insurance platforms (Policy Admin, Claims, Underwriting, Distribution).
- Manage project scope, timelines, budget, risks, and quality.
- Collaborate with business stakeholders, IT teams, vendors, and third-party partners.
- Drive Agile/Scrum or hybrid delivery models.
- Translate business requirements into technical solutions.
- Ensure alignment with regulatory and compliance requirements in the insurance industry.
- Track KPIs and project performance metrics; provide regular status updates to leadership.
- Identify risks/issues and implement mitigation strategies.
- Manage change management and user adoption initiatives.
- Oversee system integrations, cloud migrations, and legacy modernization efforts.
Required Skills & Experience
Core Requirements
- 1012 years of IT experience, with 6+ years in Project Management roles.
- Proven experience delivering digital transformation projects (5+Y).
- Strong domain knowledge in Insurance (3+Y) (Life, Health, or General Insurance). Life Insurance is preferred.
- Experience with core insurance systems:
- Policy Administration Systems
- Claims Management Systems
- Underwriting platforms
Technical & Methodology Skills
- Expertise in Agile, Scrum, Waterfall, or Hybrid methodologies
- Experience with cloud platforms (AWS, Azure, or GCP)
- Knowledge of APIs, microservices architecture, and system integrations
- Familiarity with data analytics, automation, or AI initiatives is a plus
Tools
- JIRA / Confluence
- MS Project / Smartsheet
- ServiceNow (preferred)
Soft Skills
- Strong stakeholder management and communication skills
- Leadership and team coordination
- Problem-solving and decision-making
- Ability to manage multiple projects simultaneously
- Adaptability in fast-paced environments
