IT Sales Executive

cargoflow sdn bhd

2-4 Years

Shah Alam, Malaysia, Selangor

Posted 6 hours ago
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Job Description

Role Overview

The Sales Executive is responsible for driving business growth by identifying new business opportunities, acquiring new clients, and building strong, long-term relationships with existing and potential customers.

The role involves understanding client requirements, presenting the company's products and solutions, preparing proposals, negotiating commercial terms, and working closely with internal teams to ensure successful client onboarding and service delivery.

Candidates with experience in IT B2B sales, business development, solution selling, and account management will be highly preferred. Experience working with government agencies will be an added advantage.

Salary Range: RM3,000 – RM3,500 (depending on experience)

Key Responsibilities

Business Development & Client Acquisition

Identify and develop new business opportunities through direct prospecting, networking, referrals, industry events, and other relevant channels.
Research potential clients and understand their business needs, challenges, and requirements.
Develop and maintain a healthy sales pipeline and follow up on potential opportunities.
Arrange and attend client meetings, presentations, and business discussions.
Build and maintain strong relationships with new and existing clients.
Identify and monitor public sector opportunities through government related procurement portal and ministry/individual portals.

Sales Presentation & Solution Selling

Conduct sales presentations and solution briefings to prospective clients.
Understand client requirements and recommend suitable products or solutions.
Clearly communicate the value, benefits, and capabilities of the company's products and solutions.
Prepare customised proposals, quotations, and presentations based on client requirements.
Work closely with internal technical and operational teams to ensure proposed solutions are aligned with client needs.

Negotiation & Closing

Manage the sales process from initial engagement through negotiation and closing.
Negotiate commercial terms, pricing, and contract requirements within approved guidelines.
Follow up on proposals, quotations, and outstanding commercial discussions.
Ensure accurate and timely documentation throughout the sales process.

Client Relationship Management

Build and maintain strong, long-term relationships with clients and key decision-makers.
Act as a point of contact for clients throughout the sales and onboarding process.
Understand client feedback and business requirements and communicate relevant information to internal teams.
Identify opportunities for account growth, upselling, and cross-selling.

Market Research & Business Development

Monitor market trends, customer needs, competitor activities, and potential business opportunities.
Identify new markets, industries, and potential client segments.
Provide market feedback and insights to management to support business development strategies.

Sales Performance & Reporting

Achieve individual sales targets and business development objectives.
Maintain accurate records of sales activities, opportunities, proposals, and client interactions.
Prepare regular sales reports, pipeline updates, and sales forecasts for management.
Track sales performance and follow up on outstanding opportunities.

Collaboration

Work closely with operations, third party vendor and customer support teams to ensure smooth client onboarding and service delivery.
Coordinate with internal teams and product principals to address client requirements and resolve pre-sales or implementation-related matters.
Support project and implementation teams during client handover where required.

Requirements

2–3 years of experience in sales, business development, account management, or a related field is preferred.
Experience working with government agencies and/or within multiple industry will be an added advantage.
Proven track record in achieving sales targets or developing new business opportunities.
Strong communication, presentation, negotiation, and interpersonal skills.
Experience in B2B sales or solution-based selling will be an added advantage.
Ability to understand client requirements and present suitable solutions.
Strong customer relationship management and business development skills.
Self-motivated, proactive, and results-oriented.
Strong problem-solving, time management, and organisational skills.
Ability to work independently as well as collaboratively with internal and external teams.
Willingness to travel for client meetings, presentations, site visits, and industry events as required.

Benefits