Job Title: IT & Security Specialist
Location: Kuala Lumpur, Malaysia
Work Arrangement: Hybrid
About the Role
The IT & Security Specialist will support IT operations, infrastructure coordination, user access management, IT security administration, and compliance-related activities across Beyondsoft Southeast Asia entities.
This role works closely with China IT teams, vendors, and local business stakeholders to ensure smooth day-to-day IT support, IT asset management, user access coordination, and ISO or certification-related documentation support.
The role is hands-on and operational, with regional coordination exposure.
Key Responsibilities
- Support day-to-day IT operations, infrastructure, endpoint, and user support activities across Southeast Asia entities.
- Coordinate with China IT teams, vendors, and internal stakeholders to ensure smooth IT support and service delivery.
- Maintain IT assets, user access records, onboarding/offboarding support, and IT operational documentation.
- Support implementation of IT security policies, access controls, and standard IT procedures.
- Coordinate follow-up actions for IT-related incidents and operational issues with relevant teams and vendors.
- Support ISO, audit, certification, compliance, bid, tender, or qualification documentation activities where required.
- Assist in preparing IT-related reports, SOPs, policies, and operational documents.
- Support IT-related projects, vendor coordination, office setup, and infrastructure activities across regional entities.
Required Experience & Qualifications
- 5–8 years of experience in IT support, IT operations, infrastructure support, or related IT functions.
- Basic understanding of IT infrastructure, networking, endpoint support, access control, and IT asset management.
- Familiarity with ISO, audit, compliance documentation, or IT governance support is an advantage.
- Experience supporting multi-office or regional IT operations is an added advantage.
- Good communication, coordination, documentation, and vendor management skills.
- Hands-on and operational mindset with ability to work independently.
- Good command of English. Mandarin communication ability is an added advantage due to coordination with China IT and regional stakeholders.
