JD:-
Position : IT Service Desk (English & Mandarin)
No of resource required:- 1
Duration:- 6 Months
Location:- Malaysia (Cyberjaya or hybrid)
Rate : RM4,000-RM5,000 (Per month)
Candidate Preference: Only Locals
Notice Period: Immediate or less than a month
Candidate with 3-5 years of experience handling these types of issues:
- Laptop/Desktop OS errors (Windows 10/11, macOS)
- Application crashes or not responding on desktop/laptop
- Software installation, updates, and uninstallation
- Configuration of system settings, Slow system performance
- Internet connectivity issues (VPN setup and troubleshooting)
- Wi-Fi or LAN troubleshooting
- Password resets and account lockouts
- Multi-factor authentication (MFA) setup
- Antivirus installation and scans
- Printer setup and troubleshooting
- Scanner or webcam issues
- External monitor/display configuration
- USB device recognition problems
- Shared drive access issues
- Cloud storage setup (OneDrive, Google Drive, etc.)
- Data migration or syncing problems
- Microsoft 365 (Outlook, Teams, Excel, etc.)
- Email client configuration and troubleshooting
