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Position Summary
Responsible for translating the client's business requirements into specific systems, applications or process designs for very large complex IT solutions and integrating architecture. Acts as an advocate for the client, as the ultimate authority on the architecture designed to address client business problems. Provides direction for design activities. Often project-based, sometimes working at customer sites, and typically measured by utilization (i.e., billable hours).
Duties & Responsibilities
1.1st level Support (Full time onsite) and in-house technical solutions for projects.
2.Present solutions to customers.
3.Communicate both written and verbal of activities with customers and Itron Project Managers to the specified project deadlines.
4.Conduct product technical training classes.
5.Participate on the beta phase of product development teams.
6.Participate and provide feedback to development teams.
7.Implement solutions for customers (install, configure, test, train, customize)
Skills
1.Oracle database knowledge
2.SQL and PL/SQL
3.Powershell
4.Professional communication
5.Microsoft Windows Operating System
6.Analytics and Diagnostics skills
Experience & Education
At Least 5 years relevant work experience
Experienced with Meter Data Management System is a bonus.
Has customer support work experience
Tertiary degree computing course or the related discipline
Job ID: 126545691