Company Overview
Our client is an established manufacturing company in Pasir Gudang, Johor
Key Responsibilities
- Maintain and support IT infrastructure, including servers, networks, PCs, printers, and related equipment.
- Troubleshoot hardware, software, network, and system issues.
- Administer user accounts, access rights, backups, and system maintenance.
- Support IT projects, system upgrades, implementations, and user training.
- Coordinate with internal users, external IT vendors, and Japan Headquarters.
- Assist in IT security, compliance, backup, and disaster recovery activities.
- Prepare IT documentation, reports, and inventories.
- Provide technical support and perform other IT-related duties as assigned.
Job Requirements
- Diploma or Bachelor's Degree in IT, Computer Science, Computer Engineering, or related field.
- 2-5 years of experience in IT support, system administration, or infrastructure support. Fresh graduates with strong Japanese language ability are welcome to apply.
- Knowledge of Windows OS, networking (LAN/WAN, TCP/IP), hardware, and IT infrastructure.
- Experience with Microsoft 365, Active Directory, Windows Server, or ERP systems is an advantage.
- Japanese proficiency (JLPT N2 or above preferred) with the ability to communicate with Japan Headquarters.
- Strong problem-solving, communication, and organizational skills.
- Able to work independently and provide support outside office hours when required.
