Key Responsibilities
- Manage and visualize project progress, risks, and issues, and provide clear reporting to stakeholders
- Serve as the primary communication bridge between Japanese clients and global delivery teams (English-speaking)
- Facilitate meetings, drive discussions, and support decision-making and stakeholder alignment
- Prepare and enhance project documentation, including:
- Progress reports
- Issue and risk trackers
- Meeting minutes and executive summaries
- Coordinate with Japan HQ and regional/global teams in cross-border project environments
- Drive process improvement and standardization from a PMO perspective to enhance delivery efficiency
Requirements
- Japanese proficiency: JLPT N2 or above (mandatory)
-Able to communicate independently with Japanese clients in business settings
- Business-level English (spoken and written)
- Experience in at least one of the following areas :
-PMO / Project coordination
-Bridge SE (BrSE)
-Client-facing role in IT projects
-IT service desk / technical support (Japanese-speaking environment preferred)
- Strong documentation skills
-Able to produce clear and structured reports, meeting minutes, and trackers
-Excel (data tracking, reporting)
-PowerPoint (client-facing materials)
- Strong communication, coordination, and multitasking abilities
- High attention to detail and ability to work in fast-paced project environments
- Preferred Qualifications
- Experience working with Japanese clients or in Japanese corporate environments
- Exposure to cloud, infrastructure, or cybersecurity projects
- Hands-on experience with tools such as Jira, ServiceNow, Asana, etc
- Practical experience in project tracking (issues, risks, timelines)
