We are looking for a Sales Engineer to grow our industrial heat transfer business in Johor. You will combine technical expertise with commercial drive to identify new business opportunities, build strong relationships with industrial customers, and grow existing accounts.
The role offers the opportunity to work closely with customers on site, understand their process and equipment needs, and provide practical heat transfer solutions while independently managing sales activities in the region.
Why join Hisakaworks
- Competitive remuneration package, with additional earnings potential based on performance.
- Strong product and on-the-job training to deepen your technical and commercial skills.
- Exposure to various industry and connect with international colleagues.
- Professional yet supportive culture with colleagues who work closely together and value work-life balance.
What you will do
- Develop and execute an account plan for Johor and Melaka to achieve and exceed revenue and margin targets.
- Grow sales of our plate heat exchangers and related solutions to existing customers and new industrial accounts (e.g. chemical, food & beverage, HVAC, palm oil refineries and etc).
- Own the full sales cycle: qualify opportunities, prepare and follow up on quotations, present technical proposals, negotiate terms, and close deals.
- Build a strong understanding of our products, applications, and competitors so you can advise customers on the right technical solution, not just price.
- Maintain a healthy, well-documented pipeline in your territory, with regular reviews and proactive follow-up activity.
- Visit customer sites for technical discussions, troubleshooting, inspections, and after-sales follow-up to strengthen long-term relationships.
- Monitor market and project activity in Johor and Melaka, sharing insights on upcoming investments, competitor moves, and pricing trends.
- Coordinate closely with design, service, and logistics teams to ensure smooth delivery, commissioning, and customer satisfaction.
- Perform other related tasks as assigned by management when required.
What you bring
- Proven track record in technical or industrial B2B sales, ideally selling mechanical / process equipment or engineering solutions.
- Demonstrated ability to balance new business development with strategic account management and customer growth.
- Comfortable working independently in Johor and Melaka, planning your own schedule and managing sales, operations, and client expectations with minimal supervision.
- Confident communicator in English and Bahasa Malaysia; able to explain technical concepts clearly to both engineers and non-technical stakeholders.
- Solid analytical and problem-solving skills, especially in translating customer process issues into practical solutions.
- Highly organised, self-motivated and disciplined, with the ability to manage multiple opportunities and deadlines at once.
- Able to work under time pressure, including during plant shutdowns or urgent troubleshooting.
- Possess own transport, valid driving licence, and willingness to travel throughout Johor and Melaka for customer visits and training.
If you are a technically minded sales professional who enjoys being in front of customers and taking ownership of a territory, we'd like to hear from you.
