Job Description
Tapway is redefining how physical spaces operate using AI Vision and Big Data. As a member of our team, you will play a key role in developing, supporting, or delivering solutions that run across edge devices, cloud infrastructure, and enterprise environments.
Role-Specific Responsibilities:
- Assist in maintaining CI/CD pipelines and deployment processes
- Monitor system performance, uptime, and basic troubleshooting
- Support cloud infrastructure setup and maintenance
- Assist with automation scripts and configuration management
- Work with developers to ensure smooth releases and integrations
- Help maintain system security, backups, and documentation
Key Responsibilities
- Install, configure, and maintain hardware equipment such as CCTV cameras, IoT sensors, networking devices, and servers at project sites.
- Perform structured cabling, power setup, and equipment mounting.
- Ensure installations comply with safety and quality standards.
- Conduct system testing, troubleshooting, and commissioning after installation.
- Assist in integrating AI Vision systems with existing client infrastructure.
- Verify system stability, connectivity, and performance before handover.
- Provide on-site and remote technical support for deployed systems.
- Perform preventive maintenance and rectification works.
- Diagnose hardware, network, and basic software issues.
- Support Project Managers in site coordination and progress updates.
- Prepare basic technical reports, checklists, and as-built documentation.
- Maintain proper records of equipment, tools, and site activities.
- Comply with workplace safety procedures and site regulations.
- Ensure all tools and installations meet company and regulatory standards.
Requirements
- Minimum Certificate / Diploma in Electrical, Electronics, Mechatronics, IT, Networking, or related fields.
- Willingness to perform site-based work and travel as required.
- Possessing your own transport is an advantage.
- Responsible, disciplined, and able to work independently and in a team.
- Good communication skills with customers and internal teams.
Basic hands-on knowledge of:
- CCTV systems, IP cameras, and NVR/DVR
- Networking (LAN, cabling, switches, routers)
- Computer hardware and operating systems
