Junior Account Manager

Help Our Clients Succeed and Succeed with Them

Our mission is to help IT buyers save time and money. We do this by making IT purchasing simple and transparent. This mission has stood the test of time for more than 20 years, unchanged. Markit is a leading international company, offering IT purchasing solutions in 50 countries (and growing fast). Hundreds of Fortune 500 and Forbes Global 2000 companies choose Markit as their IT purchasing partner.

To support our growth in Malaysia, we're looking for a Junior Account Manager to manage and support a portfolio of clients. This role is focused on building strong relationships, ensuring smooth operations, and delivering a consistently high level of service.

Job requirements

• 2+ years of experience in account management, customer support, or sales support
• Proven ability to deliver reliable, high-quality results in a client-facing role
• Strong communication skills with a proactive and solution-oriented mindset
• Experience in IT, hardware/software, or solution-based environments is an advantage
• Fluent Malay, good level of English (B2+)
• Comfortable working with systems and data, with an interest in learning new tools
• Able to work independently and collaboratively in a dynamic environment
• Detail-oriented, organized, and resilient in problem-solving situations

Job responsibilities

• Manage and develop relationships with a portfolio of existing corporate clients
• Act as the main point of contact, ensuring clients are supported and informed
• Understand client needs and provide relevant solutions and guidance
• Coordinate internally with local and international teams to support client requests
• Oversee the order process end-to-end, ensuring accuracy and timely delivery
• Maintain and organize client data, tracking activity and identifying opportunities
• Support a smooth client experience by working closely with Client Support global team

At Markit, you'll be part of a mission-driven company where your contribution matters. You'll stay up to speed with IT trends, and you'll collaborate with global vendors, distributors, and clients from a variety of industries. You'll grow alongside a team that values Professionalism, Loyalty, Transparency, and Kindness. These are not just buzzwords, this is the way we work and lead. By joining Markit, you'll also work closely with Markiteers worldwide in an inspiring and empowering environment. Our value-driven recruitment ensures that professionalism, loyalty, transparency, and kindness are at the core of everything we do, offering plenty of opportunities to grow and collaborate as part of the Markit team.

Are You Ready for a Rewarding Challenge

JOIN 200 OTHER MARKITEERS

To innovate. To execute excellence. To make an impact. To celebrate. To be part of a forward-thinking, professional, and fun-loving team one that values honesty, openness, kindness, diversity, and collaboration. Help us continue to lead the way in the world of IT purchasing.