Do you thrive on solving challenges creatively and building meaningful relationships
At BLWN, we believe that work should be about bringing ideas to life, not just meeting deadlines. Join our energetic and collaborative team, where passion, creativity, and innovation come together to make extraordinary things happen! As our Junior Client Servicing Executive, you will act as the vital link between our clients and talented in-house teams, ensuring seamless communication and exceptional project delivery.
Key Responsibilities:
- Client Relationship Management
- Be the primary point ofcontact for clients, fostering strong, trust-based partnerships.
- Understand client goals,challenges, and expectations, translating them into actionable project objectives.
- Maintain consistent, proactivecommunication to keep clients informed, engaged, and delighted.
2. Project Execution and Oversight
- Manage end-to-end projectexecution,ensuring all deliverables align with agreed-upon timelines, budgets, andquality standards.
- Collaborate seamlessly with designers,writers, and other creative teams to deliver top-notch results alignedwith client expectations.
- Identify potential risks early, providing solutions to keep projects on track and avoiddisruptions.
3. Presentations, Reporting, and Feedback
- Develop and present engagingproject updates, proposals, and final deliverables to clients.
- Lead client meetings, effectivelycommunicating key milestones, progress, and results.
- Gather and incorporate client feedback into future project planning to ensure continuous improvement.
Job Description
- Bachelors degreein Marketing, Communications, Business, or a related field.
- Minimum 1 year of experiencein account management, project management, or a similar role, ideally within acreative agency environment.
- Exceptional communicationand interpersonal skills, with a natural talent for building rapport and maintaining long-term client relationships.
- Proven ability tomanage multiple projectsunder tight deadlines with grace and precision.
- Strongattention to detailwith superb organizational skills.
- Proficiency inproject management tools(e.g., Slack, Trello, Google Sheets, Google Slides) andMicrosoft Office Suite.
- Salary range: RM 3,300 RM 3,800, based on experience and skills.
