Implement credit policy, processes and internal controls. Conduct financial background and reference checks. Track credit/collection history, follow-up on payments due and coordinate renegotiation activities.
General Responsibilities
- Support manager in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
- Implement credit policy, processes and internal controls to ensure governance over the credit control/collections function.
- Conduct new customers financial background and reference checks to verify creditworthiness. Provide check results to facilitate decisions on credit limit assignments.
- Track the credit and collection history of existing customers. Analyze customers payment performance and check for potential credit risks to mitigate potential payment defaults.
- Follow-up on payments due and check against assigned credit limit/credit policy. Highlight potential.
- Debt recovery issues and suggest solutions to recover debts.
- Coordinate activities related to renegotiation of customer payment plans and reassignment of credit limits to ensure recoverability of debts.
- Implement continuous improvement initiatives to streamline existing credit control processes and improve efficiencies through a better utilization of automated systems.
- Work closely with internal stakeholders in monitoring collections (e.g. days sales outstanding, monthly collection targets, etc.) and resolving customer payment issues.
- Work closely with customers on collections and reconciliation of balances to ensure accurate and timely recovery of payments.
- Support daily operation including order releasing.
- Download the claims from retailers portal, allocate the cost by client, uploading to Exceedra for BU to validate the claims.
- Follow-up on dispute A&P cases, Credit Note and Refund status from BU/Customer.
- Implement continuous improvement initiatives to streamline existing A&P processes and improve efficiencies through a better utilization of automated systems.
- Work closely with internal BU/AR in monitoring Clearing A&P issues, update A&P matrix if any movement in BU.
- Coordinate activities related to overdue aging in main account, WID & U aging, propose charge to PnL.
- Track the AR main account parking (R13) amount have been deducted on payment, check with BPO/Customer for the documents or details status to clear the park amount.
Functional Skills and Knowledge
- Demonstrate good working knowledge and understanding of the business and industry.
- Demonstrate good working knowledge and application of local/international accounting standards, principles and practices; credit control experience is preferred.
- Proven hands-on experience in SAP accounting applications is an advantage.
- Demonstrate basic research and analytical skills.
- Demonstrate proficiencies in office productivity tools.
- (e.g. Excel, Word and PowerPoint)
- Demonstrate fluency in local language and ideally in English, both written and spoken.
