Client Background
Hong Kong HQ, specializing in cloud-based payroll and HRMS.
Working Mode
Fully work from home (1 month training onsite upon joining)
Tenure
Permanent
Job Description
- To understand and analyze customer's HR Payroll business workflow, payroll policy, payroll requirements etc.
- Maintain, support, and make necessary adjustment of the HR Payroll system to align with customer's payroll policy and requirements, to ensure accuracy of payroll outcome.
- Actively identifies and investigates system issue, provide resolution and follow-up to customers.
- Resolves problems by clarifying the customer's question/issue, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment and following up to ensure resolution.
- Work closely with the internal Business Development and Product teams to ensure customer satisfaction.
Job Requirements
- Candidate must possess at least a Diploma or Degree in Computer Science/Information Technology or equivalent.
- Open for fresh graduate and those with 1-2 years of experience who is familiar in coding or programming in any programming languages.
- Keen to pursue a non-programming role.
- Required language(s): English, Mandarin and/or Cantonese. This role required to liaise with clients in Hong Kong and Australia.
- ONLY OPEN TO LOCAL MALAYSIANS.
**Only shortlisted candidates will be contacted due to the number of applicants. All the best in your job hunt!
