About the Company
The client is a pioneer in the Malaysian stationery industry with nearly 50 years of experience as a premier wholesaler and distributor. They are the sole authorized agent for several world-renowned Japanese brands, managing an extensive network of over 1,000 clients nationwide from their central hub in Kuala Lumpur.
We are looking for a dynamic and results-driven Key Account Executive to join the client's Modern Trade Sales team in Segambut, Kuala Lumpur. The ideal candidate will manage and support major retail chain accounts,other key customers in Malaysia.
Job Responsibilities
Modern Trade Account Management
- Support daily communication with buyers, merchandisers and retail partners
- Follow up on orders, delivery status and operational matters.
- Build and maintain good business relationships with store personnel and buyers
Sales Execution & Business Growth
- Support achievement of monthly and annual sales targets for assigned accounts.
- Monitor sell-in (to retailer) and sell-out (from store) performance to identify growth opportunities.
- Assist in identify fast-moving and slow-moving products
- Monitor and optimize product display planograms to improve visibility and sales performance
Product Listing & Promotions
- Assist in new product listing.
- Ensure product information, pricing and barcode are accurate in retailer systems.
- Track listing status and resolve any issues
- Coordinate retailer promotional activities, festive campaigns, catalogue deals and in-store activities.
- Ensure promotional pricing and stock are properly executed in stores
Store Visits & Merchandising
- Conduct regular store visits to monitor Shelf display, product visibility, stock availability and planogram compliance.
- Ensure products are well displayed with correct price tags and POSM materials.
- Work closely with merchandisers to improve shelf arrangement and visibility
Stock & Supply Coordination
- Monitor stock levels at retailer warehouse and outlets.
- Coordinate with internal warehouse / logistics team for timely replenishment
- Prevent stock shortages or overstock situations.
E-Commerce Support
Manage day-to-day operations across e-commerce platforms (Shopee, Lazada, TikTok Shop), including product listings, pricing and stock
Updates store layout and branding while maintaining seller ratings and chat response rates
Runs sales campaigns, vouchers, and flash sales to improve performance and revenue
Responds to inquiries promptly to maintain a positive customer experience
Plan and run campaigns (vouchers, discounts, bundles, flash sales)
Monitor performance and improve sales results
Job Requirements
- Diploma / Degree in Business, Marketing or related field
- Minimum 1–2 years relevant working experience
- Experience in procurement/ retail / FMCG / key account sales is an added advantage
- Able to communicate effectively in Mandarin, English and Bahasa Malaysia
- Mandarin speaking is required as the role needs to liaise with Mandarin-speaking customers and business partners
- Willing to travel for store visits within Malaysia
Remuneration
RM3,000 - RM4,000 + sales incentives
Consultant In-Charge:
Andrea Low | [Confidential Information] | 0182253693
