Key Account Management (Beauty)

About Konvy

Konvy is a leading name in the beauty e-commerce market, renowned as a top online shopping destination for beauty and personal care products in Thailand and expanding to Malaysia. We are passionate about providing customers with access to the best beauty products from around the world and a seamless online shopping experience. Having firmly established ourselves online, we are currently expanding our presence with offline shops, bringing the Konvy experience directly to our customers. We are excited to be growing our operations in Malaysia and are looking for a talented Key Account management to join our team and contribute to our continued success.

Key Responsibilities

1) Manage and maintain relationships with key retail accounts (e.g. Guardian, Watsons, and other modern trade channels).

2) Negotiate product listings, promotions, merchandising activities, and trading terms.

3) Monitor sales performance, inventory levels, and account growth to achieve sales targets.

4) Act as the main liaison between the company and brand principals, ensuring effective communication and business alignment.

5) Coordinate marketing campaigns, product launches, in-store activations, and promotional activities.

6) Analyze sales performance, market trends, and competitor activities, and provide business recommendations.

7) Prepare sales forecasts, performance reports, and business reviews.

8) Collaborate with internal teams to ensure smooth execution of business plans and operational activities.

Key Stakeholders

1) Brand Principals

2) Guardian Malaysia

3) Watsons Malaysia

4) Sales, Marketing, Content, Supply Chain, Finance & Operations Teams

Requirements

1) Bachelor's Degree in Business Administration, Marketing, Sales, or a related field.

2) Minimum 1–3 years of experience in Key Account Management, Trade Marketing, Sales, or FMCG/Retail industry.

3) Experience managing modern trade accounts (e.g. Guardian, Watsons, AEON, Lotus's, etc.) is an added advantage.

4) Strong communication, negotiation, and relationship management skills.

5) Good analytical skills with proficiency in Microsoft Excel and PowerPoint.

6) Able to work independently and manage multiple projects in a fast-paced environment.

7) Possess own transport and willing to travel when required.