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Key Account Manager (Personal Care)

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Job Description

Monroe Consulting Group Malaysia, an executive recruitment firm is partnering with an international personal care manufacturer to hire a Key Account Manager to manage the hair & beauty division. This role is responsible for driving sales, enhancing brand presence, and maintaining strong relationships with key stakeholders. This opportunity is based in Selangor, Malaysia.

  • Job Responsibilities:

Sales & Key Account Management

  • Lead the overall sales and marketing strategy to achieve company-set objectives in sales revenue, profitability, and brand image.
  • Develop and implement annual sales plans, strategies, and budgets, ensuring alignment with business goals.
  • Analyze market trends, foresee future developments, and develop strategies to maintain a competitive edge.
  • Formulate and execute key sales promotions and product launches to drive market penetration.

Relationship Management & Customer Engagement

  • Build and maintain strong relationships with FMCG buyers, category managers, and key stakeholders.
  • Nurture positive and efficient relationships at all levels to ensure smooth execution of sales and marketing strategies.
  • Manage customer activity through CRM tools, ensuring maximum efficiency, visibility, and follow-up on open issues.

Business Development & Market Execution

  • Drive key market execution strategies, including sales promotions, visual merchandising enhancements, and planogram optimization.
  • Monitor and analyze competitor activities, leveraging insights to develop strategic responses and tactical plans.
  • Ensure optimal inventory levels to minimize out-of-stock situations and excess inventory.
  • Develop detailed operational plans for sales volume, P&L tracking, and business performance reporting.

Reporting & Business Analysis

  • Monitor sell-in, sell-out, and stock movement, ensuring continuous business growth.
  • Provide insights and recommendations through data analysis, sales tracking, and competitor benchmarking.
  • Prepare monthly and quarterly business reviews for internal stakeholders

Job Requirements:

  • Bachelor's degree or equivalent experience in Business
  • Minimum 3 years and above of relevant work experience in FMCG/Beauty industry
  • Working experience with Watsons buyers
  • Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
  • Excellent written and verbal communication skills

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Job ID: 137129047