Korean Speaking Customer Service Representative

Company:Teleperformance

Location: Malaysia

Job Type: Full-time

Language Requirement: Korean + Good English

Industry: Customer Support / BPO

Shift: Follow US Shift (including weekends/public holidays, if required)

Compensation: Competitive Salary + Language Allowance + Health Benefits

Key Responsibilities

• Handle customer inquiries via voice, email, and chat in Korean
• Provide accurate information, guidance, and follow-up on patient cases and service requests
• Ensure timely resolution of queries while maintaining high customer satisfaction
• Document interactions in CRM systems accurately and thoroughly
• Coordinate with internal teams and escalate cases when necessary

Requirements

• Fluent in Korean
• Good English communication skills (for internal communication and training)
• Previous experience in call center, or customer service is a plus
• Excellent communication and interpersonal skills
• Willingness to work on night shifts, including weekends and public holidays
• Currently based in Malaysia or open to relocating in Malaysia

What You'll Get

• Competitive base salary + allowances
• Health and wellness benefits (medical, insurance)
• Comprehensive training
• Career growth opportunities in a reputable international company
• Supportive, multicultural work environment

Here's why you should consider us:

• Join a multinational company that values, supports, and recognizes its people
• Enjoy an attractive remuneration package with incentives
• Get access to career growth tools and ongoing development support
• Be part of a team that's passionate about making a real impact

Relocation Perks:

• Working Visa
• Flight Ticket
• First week Accommodation