Korean Speaking Customer Service Representative (To relocate in Malaysia)

Location:Malaysia

Job Type:Full-time

Language Requirement:Korean+ GoodEnglish

Industry:Customer Support / BPO

Shift: Follow US Shift(including weekends/public holidays, if required)

Compensation:Competitive Salary + Language Allowance + Health Benefits

Key Responsibilities

• Handle customer inquiries viavoice, email, and chatinKorean
• Provide accurate information, guidance, and follow-up on patient cases and service requests
• Ensure timely resolution of queries while maintaining high customer satisfaction
• Document interactions in CRM systems accurately and thoroughly
• Coordinate with internal teams and escalate cases when necessary

Requirements

• Fluent in Korean
• Good English communication skills(for internal communication and training)
• Previous experience incall center, or customer serviceis a plus
• Excellent communication and interpersonal skills
• Willingness to work onnight shifts, including weekends and public holidays
• Currently based in Malaysia or open to relocating in Malaysia

What You'll Get

• Competitive base salary +allowances
• Health and wellness benefits (medical, insurance)
• Comprehensive training
• Career growth opportunities in a reputable international company
• Supportive, multicultural work environment

Here's why you should consider us:

Join a multinational company that values, supports, and recognizes its people

Enjoy an attractive remuneration package with incentives

Get access to career growth tools and ongoing development support

Be part of a team that's passionate about making a real impact

Relocation Perks:

Working Visa

Flight Ticket

First week Accommodation