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EPS Consultants Singapore

KYC Operations and Client Servicing

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  • Posted 8 hours ago
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Early Applicant

Job Description

  • Join a fast-growing UAE-headquartered digital bank expanding its footprint in Malaysia
  • Work in a dynamic, compliance-driven environment
  • Opportunity to shape and strengthen operational frameworks
  • Regional exposure within a growing banking platform
  • Work location: Petaling Jaya, Selangor
  • Position level could be Executive / Senior Executive (7 vacancies)

KYC & Client Onboarding Oversight

  • Incumbent report to KYC lead to handle onboarding for New-to-Bank Corporate and FI clients
  • Ensure completeness, accuracy, and compliance of onboarding documentation
  • Review and validate KYC documents (e.g. trade licenses, passports, identification documents)
  • Oversee periodic KYC reviews and remediation activities
  • Act as escalation point for complex or high-risk onboarding cases

Operations & Risk Management

  • Ensure adherence to regulatory requirements and internal control frameworks
  • Strengthen operational risk management and compliance governance
  • Drive process improvement initiatives to enhance productivity and cost efficiency
  • Develop and review MIS reporting for management updates

Leadership & Stakeholder Management

  • Lead, mentor and develop KYC operations team members (about 8)
  • Collaborate cross-functionally with Compliance, Risk, Business, and Operations teams
  • Manage internal and external stakeholder communications
  • Maintain high service standards across all client interactions

Financial Crime & Regulatory Awareness

  • Ensure team remains updated on AML/CFT regulations and financial crime risks
  • Drive training completion and regulatory awareness within the team

The ideal candidate should be/have:

  • 3 to 7 years of strong exposure to KYC / Client Onboarding / Loan Operations in banking sector
  • Strong understanding of AML/CFT frameworks, internal controls, and regulatory compliance
  • Experience with Core Banking and onboarding workflow systems (e.g. NICE Actimize, IMTF or equivalent)
  • Excellent analytical, decision-making, and stakeholder management skills
  • Professional certifications such as ACAMS, CFE, or equivalent is advantageous

HOW TO APPLY:

Interested applicants, please submit your updated resume in MS Word/PDF format to [Confidential Information]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

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Job ID: 144487325