L3 Support (SWIFT) - PRO

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Accenture is a leading global professional services company that helps the world's leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services-creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

SN199 WO#2 PRO

Job Title: SWIFT - L3 Support
Domain: PRO
Sub-Domain: SWIFT
Experience Level: Junior (3-5 years of experience)
Location: Kuala Lumpur

Job Summary:
We are seeking a Junior Application Maintenance and Production Support Engineer with 3-5 years of experience in supporting mission-critical applications in secure financial environments.

The ideal candidate will have a strong foundation in SWIFT solutions (AMH/AMG/SAG), experience with Oracle 19c, and proficiency working in Linux environments. A basic understanding of Java Spring Boot and scripting is a plus.

Key Responsibilities:

• Provide L3 application support for SWIFT systems, ensuring high availability and minimal downtime

• Perform incident and problem management, including root cause analysis and permanent resolution

• Monitor and maintain system health, logs, interfaces, and message flows using SWIFT platforms (AMH, AMG, SAG)

• Handle system patching, upgrades, and configuration changes in compliance with security policies

• Collaborate with infrastructure, development, and business teams for seamless issue resolution

• Document operational procedures and ensure compliance with audit and regulatory requirements

• Support disaster recovery drills and implement corrective actions where necessary

Mandatory Skills:

• Hands-on experience with SWIFT Solutions: AMH, AMG, and SAG

• Exposure to secure environments with an understanding of encryption, 2FA/MFA, and audit procedures

• Familiarity with MTxxx message formats and ISO20022 standards

• Experience working with RHEL or equivalent Linux distributions (e.g., SUSE Linux)

• Proficiency with Oracle Database 19c

Nice-to-Have Skills:

• Basic knowledge of Java Spring Boot

• Experience with Shell scripting for automation and monitoring

• Familiarity with JBoss (Application Server), Apache (Web Server), and Citrix environments

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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About Accenture

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.

Visit us at

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