Manage and optimize the company's Lark platform, including organizational structure, user accounts, permissions, security policies, and backend configurations.
Drive the adoption and deep usage of core Lark features, including:
Instant messaging and group management
Calendar and meetings
Docs, cloud storage, and knowledge base
Lark Base (multi-dimensional tables)
Approval workflows and automation
Lark project management
Bots and open platform
Design and optimize business workflows (e.g., approval and automation processes such as reimbursement, procurement, contracts, company seals, IT access, etc.) to improve efficiency.
Build lightweight business systems using Lark Base (e.g., asset management, ticketing systems, customer tracking, project management) and promote migration from Excel-based processes.
Configure Lark bots and automated notifications (e.g., alerts, approval reminders, business data push notifications).
Integrate Lark with internal systems (such as HR, ERP, CRM, email, monitoring systems), supporting API and webhook integrations.
Establish and maintain the company knowledge base, including document structure, permission controls, and sharing policies.
Manage Lark permissions and data security, including external access control, sensitive data protection, and deprovisioning of departing employees accounts.
Provide internal training and support to promote efficient usage of Lark across departments.
Analyze platform usage data and continuously improve collaboration efficiency and workflow automation.
Job Requirements
Diploma or above, preferably in IT or Information Systems-related fields.
At least 2 years of experience managing enterprise collaboration platforms (e.g., Lark, DingTalk, WeCom, M365, etc.).
Familiar with key Lark modules: Docs, Base, approvals, project management, bots, etc.
Strong process design capability, able to translate business requirements into system solutions.
Basic understanding of APIs, webhooks, SSO, and permission management.
Basic scripting skills are a plus (Python / PowerShell / Shell).
Good communication skills with the ability to drive cross-department collaboration.
Preferred Qualifications
Experience with Lark Base or workflow automation setup
Experience in system integration or development on open platforms
Familiarity with ERP / CRM / HR system integrations
Experience in digital transformation or business process optimization
Background in information security or access/permission management
