Job Description
At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.
If you believe in developing a better tomorrow, read on.
WE ARE LOOKING FOR .....To support/maintain the features developed by internal team to communicate to Vymo system.
. To support/maintain the features developed by internal team to communicate to Vymo system.
. To understand the current E2E business process flow and system integration.
. To liaise to Vymo team for Vymo system related issue.
. Gather and analyze business/product requirements translate them into technical design or specifications.
. Receiving production incident tickets assigned from Service Desk to do issue analysis from Level-2 perspective.
. Provide the workaround solution to Service Desk for retore the service in timely manner.
. Collaborate with development team (Level-3) to ensure business requirements are met. Close follow-up on progress of development and ensure defect fixing is done.
. Review existing processes and workflows to provide recommendations for improvements.
. Deliver on BAU tasks such as resolving incidents and fulfilling user requests.
. Production support on troubleshooting and maintaining application health.
About Company
AIA Group Limited, often known as AIA , is a Hong Kong-based American multinational insurance and finance corporation. It is the largest public listed life insurance and securities group in Asia-Pacific. It offers insurance and financial services, writing life insurance for individuals and businesses, as well as accident and health insurance, and offers retirement planning, and wealth management services, variable contracts, investments and securities.
