Learning And Development Specialist

Job Description

• Reporting To: Talent & Development Manager
• Team Structure: Managing 1–2 subordinates
• Work Location: Perai
• Travel Requirement: None
• Job Summary
• Responsible for designing, developing, and delivering effective training programs that meet the needs of our organization and contribute to the professional development of our employees. The ideal candidate will have a strong background in instructional design, adult learning principles, and a proven track record of delivering impactful training solutions.

• Main Responsibilities:
• Competency Matrix
• Collaborate with department heads to gather insights into specific skill gaps and developmental opportunities.
• Analyze assessment data to identify trends, patterns, and common areas of improvement.
• Develop and maintain a comprehensive competency matrix outlining the required skills and knowledge for each role.

• Training Needs Analysis (TNA):
• Conduct Interview with HODs, CAP compilation & preparation, Skill Matrix, use the data to plan for the training programs for whole year.
• Conduct thorough assessments to identify training needs and gaps within the organization.

• Instructional Design & Training Delivery:
• Design engaging and effective training materials, including presentations, manuals, and multimedia content.
• Develop curriculum and learning paths.
• Deliver training sessions through various modalities, such as in-person workshops, virtual classrooms, and e-learning platforms.
• Facilitate interactive and participatory learning experiences to enhance knowledge retention.

• Collaboration:
• Collaborate with subject matter experts and department heads to ensure training content is accurate and aligned with organizational goals.
• Strong interpersonal skills to build relationships and establish rapport with diverse audiences.

• Coordination of Staff Trainings:

• Pre-Training:
• Planning – source for trainers, compare at least 3 quotations, arrange content customization discussion between trainers and requesters, arrange gemba if necessary, ensure course content meet the Company's needs & GMP requirements.
• Raise e-Training request / educate requestor to raise e-Training request.
• Raise HRCORP grant.
• Work out the most suitable schedule with trainers & communicate to related participants / their supervisors.
• Food orders with canteen
• Documentation preparation: attendance sheet, evaluation forms, training material / handouts preparation
• Training room set up.
• Request gate pass for trainers
• Prepare NDA for new trainers.

• Training Day:
• Usher trainers to the training room & conduct safety briefing
• Assist trainers to set up laptop (if required)
• Ensure full attendance for training
• Take pictures of training activities for archive
• Ensure participants sign attendance and complete evaluation forms / post-test

• Post Training:
• Implement evaluation strategies to assess the effectiveness of training programs.
• Gather feedback from participants and stakeholders to continuously improve training content.
• Follow up after 3 months on Evaluation Level 3 report & distribute certificate of attendance.
• Support all audits by providing training records.

• Others
• Support specific organizational needs for different level of employees E.g. Coaching programs for new managers, Process Engineering Series, Supervisory Development etc
• Monitor the planning and implementation of EHS training programs in the Company
• Ensure yearly training hours are met for both staff & DL level. Monitor HRDF utilization and act as the liaison between the Company and PSMB and other industry players
• Plan & implement On-Boarding schedule for newly joined staff / managers from Day 2 Orientation to line process training
• Screen, review, and process all the Education Assistance Program applications
• Support & promote organization's values / key concepts
• Coordinate HR Monthly Update including invite speakers for sharing, plan out contents, food & room arrangement

• Job Requirements & Qualification
• Certified as a trainer.
• 5-7 years of experiences Bachelor's degree in HRM or Management or Education or Training and Development, or a related field. Master's degree is a plus.
• Proven experience as a Training Consultant or similar role.
• Strong communication skills, both written and verbal to deal with training providers and staff, with the ability to articulate concepts clearly and concisely.
• Strong knowledge of instructional design principles and adult learning theories.
• Proficient in the use of various training tools and technologies.
• Ability to adapt training programs to meet the evolving needs of the organization and respond to changing priorities.
• Flexibility in adjusting training delivery methods to accommodate different learning environments, including virtual and in-person settings.
• Detail-oriented with strong organizational and project management skills.
• Adept at identifying training gaps and implementing innovative solutions to address organizational learning needs
• Proactive in troubleshooting and resolving issues that may arise during training sessions.