SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 95,000 employees, SGS operates a network of over 2,400 offices and laboratories around the world.
Job Description
PRIMARY RESPONSIBILITES
- Support the Learning & Organisation Development Manager in implementing HR, learning and employee engagement initiatives that align with business needs and corporate objectives.
- Coordinate and execute day-to-day Learning & Development activities, including training needs analysis, annual training plan tracking, programme administration, vendor coordination and training records management.
- Support organisation development initiatives by preparing data, communication materials, engagement activities and follow-up actions for business units and employees.
- Assist in talent development processes, including training nomination, development plan tracking, succession planning support and programme evaluation.
- Maintain accurate L&D, HRDC/HRDF and employee engagement reports to support management decision-making and continuous improvement.
- Act as a reliable HR partner to internal stakeholders by providing timely support, clear communication and effective coordination for assigned HR projects. Responsible for planning, executing and managing the day-to-day employee engagement initiatives and activities to drive organisation development plan.
- Focus of the Specialist:
- HR Strategy : collaborate with the leadership team on formulating people strategy and initiatives that are aligned with the corporate objectives and based on priority.
- Organisation Development : analyse the organizational capabilities and work with leaders to review and develop the right organizational structure and ways of working for the business.
- Employee Engagement : positively impact employees by cultivating a highly integrity culture and performance-driven working ethics, to achieve the employees satisfaction and healthy corporate / environment culture.
- Talent Development : support talent review process and review with leaders to create individual development and succession plans to improve the human capabilities.
SPECIFIC RESPONSIBILITES
- Coordinate the implementation of learning programmes, workshops, coaching sessions and engagement initiatives across business units and locations.
- Assist in preparing the annual learning plan, training calendar, budget monitoring and training effectiveness evaluation.
- Administer HRDC/HRDF claim-related documentation, including training provider details, course information, attendance evidence and supporting documents in line with internal requirements.
- Monitor training participation, completion status and learning records, and prepare periodic reports for management review.
- Support employee engagement initiatives, including onboarding, survey communication, event, participation tracking, feedback session preparation and follow-up action monitoring.
- Prepare communication materials, announcements, presentation decks, reports and dashboards related to learning, talent development and organisation development activities.
- Liaise with internal stakeholders, external training providers, professional bodies and relevant parties to ensure smooth programme delivery.
- Support talent review, development planning and leadership development initiatives by compiling data, scheduling sessions and tracking agreed actions.
- Assist in reviewing and improving L&D processes, documentation standards and digital reporting practices to enhance efficiency and governance.
- Maintain proper filing, documentation and audit readiness for training records, HRDC/HRDF claims and related HR initiatives.
- Promote compliance with HR policies, internal procedures and relevant statutory requirements in all assigned activities.
- Adhere to SGS Health, Safety and Environment (HSE) Policy by upholding good safety behaviour and following necessary standards and processes while carrying out responsibilities.
- Perform any other responsibilities as assigned by the reporting manager and/or Senior Management.
- Support the Learning & Organisation Development Manager in implementing HR, learning and employee engagement initiatives that align with business needs and corporate objectives.
- Coordinate and execute day-to-day Learning & Development activities, including training needs analysis, annual training plan tracking, programme administration, vendor coordination and training records management.
- Support organisation development initiatives by preparing data, communication materials, engagement activities and follow-up actions for business units and employees.
- Assist in talent development processes, including training nomination, development plan tracking, succession planning support and programme evaluation.
- Maintain accurate L&D, HRDC/HRDF and employee engagement reports to support management decision-making and continuous improvement.
- Act as a reliable HR partner to internal stakeholders by providing timely support, clear communication and effective coordination for assigned HR projects. Responsible for planning, executing and managing the day-to-day employee engagement initiatives and activities to drive organisation development plan.
- Focus of the Specialist:
- HR Strategy : collaborate with the leadership team on formulating people strategy and initiatives that are aligned with the corporate objectives and based on priority.
- Organisation Development : analyse the organizational capabilities and work with leaders to review and develop the right organizational structure and ways of working for the business.
- Employee Engagement : positively impact employees by cultivating a highly integrity culture and performance-driven working ethics, to achieve the employees satisfaction and healthy corporate / environment culture.
- Talent Development : support talent review process and review with leaders to create individual development and succession plans to improve the human capabilities.
Qualifications
- Degree in Human Resources, Business Administration, Psychology, Education, Economics or equivalent.
- Minimum 3 to 5 years of working experience in Learning & Development, Organisation Development, HR generalist, talent development or employee engagement role.
- Good exposure to training coordination, HRDC/HRDF administration, employee engagement activities and HR reporting.
- Experience working with multiple stakeholders and coordinating programmes across different business units or locations is an advantage.
- Proficient in Microsoft Office applications, particularly Excel, PowerPoint and Word. Exposure to HRIS, Power BI or dashboard reporting is an added advantage. Knowledge in competency-based hiring or use of psychometrics profiling is an added advantage.
- Applicants must based in Shah Alam, Selangor and willing to travel nationwide occasionally.
- Key criteria to success:
- Timely and accurate coordination of learning programmes, reports and documentation.
- High stakeholder satisfaction through responsive and professional HR support.
- Compliance with internal requirements, HRDC/HRDF documentation and audit readiness.
- Key relationship:
- Learning & Organisation Development Manager
- Country HR Director and HR team
- Business Unit Heads and Managers
- Employees, training providers and external partners
Additional Information
General Principles:
- Good command of English & Bahasa Malaysia both written and communication.
- Strategic thinker with strong critical thinking and problem solving skill.
- Strong coordination, planning and follow-up skills with attention to detail.
- Good communication and stakeholder management skills.
- Analytical mindset with ability to prepare reports, monitor progress and identify improvement opportunities.
- Good team spirit with ability to work independently and meet deadlines.
- High level of integrity, confidentiality and professionalism in handling HR-related information.
- Proactive, adaptable and willing to learn new systems, practices and digital tools.
Leadership Competencies:
- EMBRACES CHANGE – Anticipates the need for change. Seeks out new and improved ways of doing things. Overcomes the barriers to change. Implements change in a timely and effective manner. Champions the importance of change.
- TRANSLATES STRATEGY INTO ACTIONS – Effectively communicates strategy and action plans to others. Agrees on SMART targets/KPIs/objectives that are linked to the strategy. Reviews progress against the defined objectives.
- COLLABORATES EFFECTIVELY – Goes beyond borders to connect with others. Shares information and resources across countries / businesses / teams. Leverages diversity to work efficiently. Seeks out and replicates better practices. Overcomes barriers that inhibit interaction.
- DELIVERS SUPERIOR RESULTS – Sets higher standards of performance. Fosters a sense of urgency to exceed tar-gets. Works to exceed customers expectations. Strives for operational excellence. Delivers short-term wins that build on long-term goal.
