Level 3 Storage Engineer (IBM SVC & IBM TSM)

Job Description: Level 3 Storage Engineer (IBM SVC & IBM TSM)

Position Overview

We are seeking an experiencedLevel 3 Storage Engineerwith strong expertise inIBM Storage Virtualization Controller(SVC)andIBM Tivoli Storage Manager (TSM) / Spectrum Protect. The candidate will play a key role in managing, optimizing, and troubleshooting enterprise-class storage and backup infrastructures. This role requires deep technical skills, problem-solving ability, and the capacity to provide design and architectural guidance for large-scale storage environments.

Key Responsibilities

• Storage Infrastructure Management
• Administer and support IBM SVC storage virtualization environments, ensuring optimal performance, availability, and capacity utilization.
• Manage SAN zoning, multipathing, and storage provisioning for AIX, IBM i, Linux, and Windows servers.
• Perform firmware upgrades, configuration changes, and health checks on IBM SVC clusters.
• Backup & Recovery Management (TSM/Spectrum Protect)
• Design, implement, and maintain backup and recovery solutions using IBM TSM.
• Manage backup policies, retention schedules, disaster recovery planning, and tape/disk backup targets.
• Perform restores, data recovery, and testing of DR scenarios.
• Optimize backup performance and storage utilization.
• Level 3 Support & Troubleshooting
• Provide advanced incident and problem management for critical storage and backup issues.
• Analyze root cause, develop solutions, and coordinate with vendors (IBM support) when required.
• Mentor Level 1 and Level 2 engineers, providing escalation support and knowledge transfer.
• Design & Architecture
• Contribute to the design and deployment of new storage and backup solutions.
• Assess emerging technologies and recommend improvements aligned with business needs.
• Support large-scale migrations, storage consolidation, and performance tuning projects.
• Operational Excellence
• Maintain detailed documentation of storage and backup configurations, policies, and procedures.
• Ensure compliance with security, governance, and audit requirements.
• Participate in capacity planning, reporting, and lifecycle management.

Required Skills & Experience

• Technical Expertise
• Proven experience in administering IBM SVC storage virtualization.
• Deep knowledge of IBM TSM / Spectrum Protect backup and recovery.
• Strong knowledge of SAN technologies (Brocade/Cisco), zoning, and fabric management.
• Hands-on experience with disk, tape, and virtual tape libraries (VTL).
• Advanced skills in troubleshooting performance and availability issues.
• Additional Skills (Preferred but not mandatory)
• Experience with cloud-integrated storage/backup solutions.
• Familiarity with other IBM storage technologies (FlashSystem, Storwize, DS8000).
• Knowledge of scripting (PowerShell, Python, Shell) for automation.
• Professional Experience
• Minimum 710 years of storage and backup administration experience.
• At least 5 years of direct IBM SVC and TSM/Spectrum Protect experience.
• Proven track record in enterprise-level migration and transformation projects.