LMS Functional Consultant

Responsibilities:

• Perform business processes and requirements analysis and prepare related documentation.

• Serve as a Learning and Development (L&D) service consultant, dedicated to crafting and delivering impactful L&D strategies tailored to the needs of the stakeholders.

• Collaborate closely with technical, project, and partner teams to transform client requirements into well-defined project specifications, outlining the efforts required for successful project delivery.

• Play an integral role in client engagements by delivering captivating presentations, showcasing demonstrations, and conducting training sessions for our products to clients

• Developing and implementing learning management systems, instructional design, and consulting on learning and development best practices

• Communicate with clients on various levels to obtain the necessary understanding on the business processes and requirements.

• Produce documents such as business blueprint documents, functional specifications documents, process flow diagrams, testing scripts and training materials.

• Prepare and conduct workshops for training, presentation, system demonstration, etc.

• Plan and conduct user acceptance tests and trainings to end users and provide application support.

• Apply structured problem-solving skills to evaluate problems, identify root causes, and come up with action plans and resolution options.

• Effectively communicate plans, findings, suggestions, and/or ideas with cross-functional team members and clients.

• Define implementation plan, monitor project progress, and conduct project status updates meeting for clients.

Requirements:

• Experience in Training & Development and Learning Management Systems

• Bachelor's Degree in Computer Science, Information Systems, Science & Technology, Social Science/Sociology, Business Studies/Administration/Management, equivalent or any IT related disciplines (Minimum bachelor or Post-graduate degrees)

• Strong Instructional Design skills and Strong knowledge in computer industry, technology fields and software development

• Ability to consult on learning and development best practices.

• Experience in facilitating and evaluating training programs.

• Experience in e-learning and blended learning.

• Strong knowledge in computer industry, technology fields and software development

• Strong proficiency in English and Malay.

• Highly motivated and able to work independently

• Excellent communication and interpersonal skill

• Strong analytical, critical thinking and problem-solving skills

• Ability to work independently and collaboratively in a team environment.

• Experience in designing and developing training materials.

• Knowledge in SAP, SAAS, SABA & CSOD is an advantage

• Required to have a minimum of 3 years of experience working within vendor environment / consulting environment.